State Farm® Insurance Agent Rick Duran
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Myra S. Charity
August 15, 2025
5
out of
5
rating by Myra S. Charity
"My experience returning to State Farm recently has been pretty good overall. I originally left SF just over a year ago because of the rate increases and a new insurance company's rates saving me over $2K. We decided to check rates again two weeks again and this time SF was cheaper by about $1K overall. So, we came back. Seth Gonzalez has been my contact and he has been professional, friendly and very responsive to any questions or concerns I've had during the set up process. Although I appreciated the virtual meeting to follow up about questions about an increase for my second payment, had I known upfront about the pitch for life insurance being included in that meeting, I would have been very honest in saying I wasn't interested in that information at all. And without that piece, the virtual meeting really wouldn't have been necessary. It was brief and I know he was just doing his job, so not a big deal, but again, I would have preferred knowing about that part beforehand. Also, Seth made sure he figured out why what I was quoted had changed, so I'm very pleased regarding the effort he made to find out what happened. It was an error made behind the scenes and using some old information associated with me when with SF previously. But, it got worked out so I'm good with that minor hiccup that had nothing to do with Seth or his office. Overall, I'm pleased to be saving $1K per year by switching back and Seth's communication and response time is excellent. I'm team State Farm again!"
Jeremy Malenfant
August 13, 2025
5
out of
5
rating by Jeremy Malenfant
"Seth patiently explained many of the benefits State Farm has. I can say his honest efforts comes with trust. No matter how difficult the question, he had an honest answer and backed it up with specifics."
Aaron Swanson
August 11, 2025
5
out of
5
rating by Aaron Swanson
"Great experience. Seth was amazing, saved us a bunch of money. Would recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Emily
July 26, 2025
5
out of
5
rating by Emily
"Great service and great staff, especially Brenda G. She was very friendly and very dedicated and provided excellent service. 10/10"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Dania Zuniga
July 26, 2025
5
out of
5
rating by Dania Zuniga
"Una excelente compañía de seguro ,muy amable el espersonal ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Berusca miguelina Rodriguez D oleo
July 25, 2025
5
out of
5
rating by Berusca miguelina Rodriguez D oleo
"Exelente servicio y siempre pendiente de sus clientes. gracias por mi tarjeta de cumpleaños,con los afanes de vida a veces lo olvido pero ustedes lo tuvieron presente."
We responded:
"Thanks for the stellar review, Berusca."
Issachar Mendoza
July 24, 2025
5
out of
5
rating by Issachar Mendoza
"Esta muy bien"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Norma Torrez
July 24, 2025
5
out of
5
rating by Norma Torrez
"Me gusta mucho, como me explican lo detalles de cadas servicios brindan, gracias por todos."
We responded:
"Hi, Norma. Thanks for your review. Glad to hear you had a great experience."
Ema Castillo
July 20, 2025
5
out of
5
rating by Ema Castillo
"Excelente lugar y excelentes trabajadores en especial Andrés muy comprometido en su labor. No deja dudas sin aclarar"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Emiliano Camacho Castillo
July 20, 2025
5
out of
5
rating by Emiliano Camacho Castillo
"Excellent service and great comfort"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dominic Nuñez
July 19, 2025
5
out of
5
rating by Dominic Nuñez
"Me encanta este lugar"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Judith Roman
July 18, 2025
5
out of
5
rating by Judith Roman
"Mi experiencia con Andrés fue muy agradable escuchó mis inquietudes contesto todas mis preguntas con claridad y sobretodo profesionalismo lo recomiendo al 100%."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ana Johnson
July 18, 2025
5
out of
5
rating by Ana Johnson
"Andres was very helpful and went with all details of my new policy changes with me!!! Thank you so much for your help!! Ana Ramirez"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brandon Mcclary
July 18, 2025
5
out of
5
rating by Brandon Mcclary
"I was on the phone with Andres. Needed help in questions by my father’s policy and accident that happened. He was caring, great communicating, and took care of everything I needed and paperwork for me and my father!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Marilyn Becktemba
July 17, 2025
5
out of
5
rating by Marilyn Becktemba
"Customer service was outstanding and so was the premium"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
david delouise
July 14, 2025
5
out of
5
rating by david delouise
"Loo pl"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Gabriel
July 12, 2025
5
out of
5
rating by Gabriel
"They actually put their hearts into making a good job."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Isaac Dario Castillo Mora
July 12, 2025
5
out of
5
rating by Isaac Dario Castillo Mora
"Very good place and excellent service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Roger Castillo
July 12, 2025
5
out of
5
rating by Roger Castillo
"Absolutely outstanding experience! The team was incredibly responsive, knowledgeable, and trustworthy. They made the whole process simple and stress-free. I felt supported every step of the way and ended up with a great insurance plan at a fair price. I wouldn’t hesitate to recommend this agency to anyone looking for quality service and real peace of mind."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
ROGER CASTILLO CRUZ
July 12, 2025
5
out of
5
rating by ROGER CASTILLO CRUZ
"Excellent service! From the very beginning, I was treated with kindness, patience, and complete professionalism. They clearly explained all the available options without pressuring me to make a quick decision, and they helped me find a policy that perfectly fits my needs and budget. You can really tell they care about their clients, not just making a sale. 100% recommended."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
TYREE Brooks
July 11, 2025
5
out of
5
rating by TYREE Brooks
"Kim was by far the best sale rep I’ve ever dealt with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Amanda Condello
June 30, 2025
5
out of
5
rating by Amanda Condello
"I’ve been customer with this agency since they first opened. I needed to review and update my policy today and I had many questions. Jessica was wonderful in answering all of my questions even if I had to repeat myself a few times. Great customer service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Adriana Florian
June 30, 2025
5
out of
5
rating by Adriana Florian
"excelente atencioon"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
JoeC Money
June 26, 2025
5
out of
5
rating by JoeC Money
"I was very appreciative of the service Rick Duran State Farm’s office has provided me over the years ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Phyllis Konesky
June 24, 2025
5
out of
5
rating by Phyllis Konesky
"Great help"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"