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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anais Juarez

March 22, 2024

5  out of  5 rating by Anais Juarez
"Service provider was really nice and very helpful!"
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James Mauboules

March 22, 2024

5  out of  5 rating by James Mauboules
"So far everything as been Super Rick has been very helpful and has been very respectful I hope everything will go well"
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Belen Leon

March 22, 2024

5  out of  5 rating by Belen Leon
"Really good service and help me with my insurance."
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alexander munoz

March 21, 2024

5  out of  5 rating by alexander munoz
"She was absolutely fantastic thank you for helping team"
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john fredericks

March 13, 2024

5  out of  5 rating by john fredericks
"Regina was very professional and knowledgeable. She looked out for or intest and very helpful. Thank you"
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Christopher Carreira

March 8, 2024

5  out of  5 rating by Christopher Carreira
"Caique was great, he was efficient and explained to me all the options that State Farm had to offer."
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L Dominguez

March 5, 2024

5  out of  5 rating by L Dominguez
"Mr Caique Desouza went beyond his call of duty to meet our needs for our Car Insurance, so much so, we decided to bundle with our home insurance. All in all we’re saving over $600. We could not be more grateful. In addition, Mr Desouza was extremely down-to-earth and amicable. State Farm Insurance reputation will always have us on its side. Highly recommend Mr Desouza."
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donna lee

February 28, 2024

5  out of  5 rating by donna lee
"Representative was patient professional and informative."
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Richard Russell

February 27, 2024

5  out of  5 rating by Richard Russell
"Excellent service Homeowner insurance Would recommend to anyone"
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Kate Schwarz

February 22, 2024

5  out of  5 rating by Kate Schwarz
"Sign up was easy"
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MIKE WUSS

February 16, 2024

1  out of  5 rating by MIKE WUSS
"After Rick Duran took over this location my problems started. Rick Duran uses a answering service that states they will call you back, but they either don’t return your calls, or it takes days to get a call back. I had a policy with 2 vehicles on it which Renews in March, and September - In October of 2022 I sold one of the trucks and called to get a partial refund. Agent stated I would lose the 2-car discount do I still want to do this? Why would I keep insurance on a truck I no longer owned just to keep a discount! When the premium was half the cost of the policy, “Agent was clueless” I said obviously yes! I called a few times to see the status of refund each time saying it in processing. Then in December of 2022 I wanted to Add my wife’s car on to the policy to get the two-car discount. I also wanted to pay the March 2023 Premium on the other truck in advance since I would be away from Jan 2023 until April which was during the renewal period. It took numerous attempts and calls. Each call the agents were clueless, then finally the last agent got my wife’s insurance quote. I was told the 2-car discount would not apply since it would be two separate policies. Also, the refund on the truck removed October 2022 would be used to pay the March 2023 premium and I was good until September of 2023 no- payment due! I did like the quote on my wife’s car so I said send me the information so I can add it on. I also questioned again about the other policy’s March premium and again was assured I was good till September of 2023. In April of 2023 when I returned from my trip there was a cancelation notice in my mailbox for non-payment. So, I called State farm directly and was told there was a March premium due they had no idea why the agent would say otherwise or that a refund on the truck removed in 2022 would be applied. Luckly is was in the grace period, had I stayed away for another week I would be out of the Grace period and would have been driving an uninsured truck. So I made payment to keep the policy open. I then called Rick Duran – Obviously upset Again the Agent was clueless and I got a completely different story they even sent me an email stating they acted propperly. "WOW " Eventually we did get to the bottom of the missing check refund which was resolved. Juest recently in February of 2024 I called the agency to ask questions about the March renewal, again got the answering service, and again waited a week with no call back. I was now done with th Duran Agency so I called State farm directly and told them about my experience they were apploigetic and offered to switch to a new agent. I agreed I must say I did get much better service, she answers her phone, and I received what I needed in less than two days ."
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jaymin patel

February 2, 2024

5  out of  5 rating by jaymin patel
"Hi - I did work with Iris and she brought me really good price for both auto and home lnsurance. The process was so fast and I saved my lot of money from previous insurance company."
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Claudia Lynch

February 2, 2024

5  out of  5 rating by Claudia Lynch
"Good day Colleagues I was referred by my son to State Farm Insurance. I am so pleased with their level os service and explanation. Iris was wonderful, patient with a not so tech savvy person. I even did docusign. I give Iris 5 Stars she is the best. Thank You for your great service."
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jeannie b

January 30, 2024

5  out of  5 rating by jeannie b
"AGENT took his time and found best price will definitely use in future"
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Eddison Cristopher Hurtado Tucto

January 29, 2024

5  out of  5 rating by Eddison Cristopher Hurtado Tucto
"Muy buena atención y fue de mucha ayuda"
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John Doe

January 25, 2024

1  out of  5 rating by John Doe
"Brenda is not truthful just like State Farm’s multimillion dollar fraud campaign. I was not informed at purchase of policy that my roof (with no problems) needed to be replaced in order for annual renewal. Had I known this, I would not be with State Farm today. Only in America can this happen."
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Michael Dalessio

January 23, 2024

5  out of  5 rating by Michael Dalessio
"Excellent service, great policies. Highly recommend."
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Lauren Schujko

January 22, 2024

5  out of  5 rating by Lauren Schujko
"Iris is very knowledgeable and simply the best!"
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Margit E.

January 19, 2024

5  out of  5 rating by Margit E.
"Brenda Alcala was really helpful and patient. She explained everything and took her time answer all my questions. Thank you!"
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Kelvin Flores

January 19, 2024

5  out of  5 rating by Kelvin Flores
"Caique was great help and he helped me get home/auto insurance . He was patient and explained everything to me"
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Kelly Lindsay

January 17, 2024

5  out of  5 rating by Kelly Lindsay
"Caique is your man for all your insurance needs. He’s polite, and quick to answer all your questions."
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Gabrielle Testa

January 16, 2024

5  out of  5 rating by Gabrielle Testa
"Bridget was beyond helpful, calm and so nice! Pleasantly surprised w the rates even w NJ rates increasing"
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Mike Faulls

January 16, 2024

5  out of  5 rating by Mike Faulls
"Our agent, Caique Desousa from the Rick Duran State Farm office made a difficult situation seamless, both Homeowners and auto insurance from one company to State Farm was completed without a problem. I recommend State Farm and especially Mr. Desousa for any insurance needs, Thank You Caique!"
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Vincent Benitez

January 15, 2024

5  out of  5 rating by Vincent Benitez
"Rick has been extremely helpful with putting together my auto and renters insurance policy. he broke through the details of my policy so i can understand what i am paying for which all agents should."
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Manana Sulakadze

January 14, 2024

5  out of  5 rating by Manana Sulakadze
"Christa was the most helpful insurance agents I have ever spoken to. Thank you for your patience and taking time to understand and listen to our concerns and questions."