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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ruby Chang

March 8, 2026

1  out of  5
rating by Ruby Chang
"They called to schedule an online meeting in two weeks to discuss our insurance plans and sent two text reminders including one on the day of the meeting. A lady then called 5 minutes before our scheduled time to push it back for 30 minutes, but I said unfortunately I couldn’t make it. She then said it’s okay she’d try to stick with the original scheduled time, which is in 5 minutes. When I got online, there’s on one there to start the meeting. We waited for 15 minutes for nothing. There was never a follow up. I’ve been using State Farm for more than 10 years and only switched to this office a couple years ago. Their office is a huge disappointment. I’d choose another representative who values customers’ time better."
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Alsir Bilali

March 6, 2026

5  out of  5
rating by Alsir Bilali
"Great service the best issuance."
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Anubhav Narula

March 6, 2026

5  out of  5
rating by Anubhav Narula
"Very nice staff! Always gracious and helpful!"
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Brian Griffiths

March 6, 2026

1  out of  5
rating by Brian Griffiths
"the worst!"
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Clint Detwiler-Alderfer

March 6, 2026

5  out of  5
rating by Clint Detwiler-Alderfer
"Excellent service!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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John Hughes

March 6, 2026

5  out of  5
rating by John Hughes
"The agent was very helpful in resolving my problem with my other company about my changing to state farm thank you"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Rick Duran’s Team here in Marlboro . "
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Eunice Santos

March 5, 2026

5  out of  5
rating by Eunice Santos
"Very good service 👏 clique take care of me"
We responded:
"Eunice, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help!"
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SoundTown Gal

March 5, 2026

5  out of  5
rating by SoundTown Gal
"Brenda was fantastic! I had not realized what a stressful adventure getting new auto insurance at an affordable price would be. These peeps renewed my faith."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Gaby Romero

March 5, 2026

5  out of  5
rating by Gaby Romero
"I want to thanks to Ashley, she was amazing, polite and friendly agent and explained very well all my options to get the best price with same cover on my insurance house. Thank you 😊 🙏"
We responded:
"Gaby, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Duran’s Team is just a call or email away!"
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Yarilis Rivera

March 5, 2026

5  out of  5
rating by Yarilis Rivera
"Llevo mas de 8 años con state farm y no me puedo quejar de nada. Siempre me han ayudado y resuelto cada ves que los llamos ya sea algun reclamo o Duda q tenga con mi seguro."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tina D M

March 4, 2026

5  out of  5
rating by Tina D M
"Customer service was amazing they were patient with me they cared about resolving my issue and at a prompt manner id recommend state farm to anyone who wants a hassle free process for insurance very efficient services"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rick Duran’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Marlboro ."
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Roque Cervantes

March 4, 2026

5  out of  5
rating by Roque Cervantes
"I'm completely satisfied."
We responded:
"Thank you for the 5-star review, Roque! Here on State Farm Agent Rick Duran’s Team, we are proud to serve our community and appreciate your recognition. "
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jeff vernal

February 28, 2026

5  out of  5
rating by jeff vernal
"Very easy and Brenda was very nice"
We responded:
"Thank you for the fantastic review, jeff! We are always here to help with your insurance needs here in Marlboro . "
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Millicent Stephens

February 26, 2026

5  out of  5
rating by Millicent Stephens
"Ashley provided me with great customer service. Thank you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Konstantinos Sioukas

February 25, 2026

5  out of  5
rating by Konstantinos Sioukas
"You are the BEST."
We responded:
"We appreciate your review, Konstantinos. We are so happy that you had such a wonderful experience with State Farm Agent Rick Duran’s Team here in Marlboro ! "
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Jay Mathuria

February 23, 2026

5  out of  5
rating by Jay Mathuria
"Agents are super helpful and nice . Highly recommended. Agent name I spoke to is Ashley."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rick Duran’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Valdirene Souza

February 19, 2026

5  out of  5
rating by Valdirene Souza
"Fui muito bem atendida e muito atencioso muito obrigada Caíque por sua atenção e empatia comigo"
We responded:
"We are grateful for your 5-star review, Valdirene! Thanks for taking a moment to share your positive rating of State Farm Agent Rick Duran’s Team here in Marlboro . "
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John Dugas

February 17, 2026

5  out of  5
rating by John Dugas
"Ashley was friendly and helpful. Answered all my questions and called me back when she told me she would."
We responded:
"Thanks so much for the fantastic rating, John! We are so glad you had a positive experience with us here on State Farm Agent Rick Duran’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Naomi Gomez

February 16, 2026

5  out of  5
rating by Naomi Gomez
"It was so easy !!! I love Andreas he’s awesome!!! Quick and knew what I needed"
We responded:
"Hi, Naomi. Thanks so much for taking the time to write us a review."
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Bryan Maiorana

February 13, 2026

5  out of  5
rating by Bryan Maiorana
"Great experience"
We responded:
"Bryan, thank you for your wonderful review of State Farm Agent Rick Duran’s Team! Bryan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rick Duran’s Team! "
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Bertha Cruz

February 12, 2026

5  out of  5
rating by Bertha Cruz
"Experiencia muy agradable, estoy muy agradecida con la ayuda que él me ofreció con la compra de mi nuevo seguro de Condo."
We responded:
"Bertha, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help!"
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Rich Graves

February 12, 2026

5  out of  5
rating by Rich Graves
"So easy to work with. !!!!! Best young man I have ever had the pleasure of working with. Shopping for Insurance was fun today !! He went out of his way to help me !! I can’t thank him enough. He knows his Business !!!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rick Duran’s Team. "
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Sharandeep Singh

February 10, 2026

5  out of  5
rating by Sharandeep Singh
"These guys are so helpul and so calm i really appreciate. Thnks alot to brenda"
We responded:
"Thank you for the 5-star review, Sharandeep! Here on State Farm Agent Rick Duran’s Team, we are proud to serve our community and appreciate your recognition. "
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Jorge Leiva

February 9, 2026

5  out of  5
rating by Jorge Leiva
"Buen servicio"
We responded:
"Thanks Melany! We can keep the review between us 🤫🤫🤫. Looking forward to helping you! -Rick"
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Kimmerly Ellis

February 7, 2026

5  out of  5
rating by Kimmerly Ellis
"The Representative Was very knowledgeable really took his time to explain everything to me , of what I was ensuring, as far as my auto and condo insurance, my bundle, also letting me know other options that are available for me , and other things that State Farm offers I had no idea. things that I honestly, I really needed to be looking into,. really glad I took the time to sit down and talk to this representative. Very knowledgeable , and prices are very reasonable, after really talking to him and looking at what I Have."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Rick Duran’s Team. "