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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wilma Thibodeau

Wilma Thibodeau

May 8, 2026

5  out of  5
rating by Wilma Thibodeau
"Great job and very polite and accommodating"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Wilma, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help! "
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David Monge Jimenez

May 7, 2026

5  out of  5
rating by David Monge Jimenez
"Muy buen servicio brindado por Ashlie"
We responded:
"Wow, thank you for the 5-star review, David! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Miesha

May 7, 2026

1  out of  5
rating by Miesha
"They don't answer their phones and the messaging service is not efficient."
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Barbara Jackson

May 4, 2026

5  out of  5
rating by Barbara Jackson
"This insurance company is not right could not help me with someone hitting my car and keep going shame on you"
We responded:
"Thank you for your feedback. We value your input and would like to understand what happened. Please reach out to my State Farm office so we can work on improving your experience."
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Robert Baffa

May 1, 2026

5  out of  5
rating by Robert Baffa
"Very attentive staff. Response time excellent. Personnel very friendly and user friendly. Iris Is a pleasure to deal with."
We responded:
"Thank you for the amazing review, Robert! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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craig colamarino

May 1, 2026

5  out of  5
rating by craig colamarino
"Crista was amazing and very professional ....great office and very friendly...THANX AGAIN"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Marlboro to know that you had such a wonderful experience with us here on State Farm Agent Rick Duran’s Team."
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Virginia Lengyel

April 30, 2026

5  out of  5
rating by Virginia Lengyel
"I just switched my home and auto policies to State Farm, and it couldn’t have been better! I spoke with Brenda, and she could not have been more nicer! She walked through everything with me, making sure that I understood. I never felt pressure to purchase the policies, she got me more coverage for my home and auto for a lot less than I was paying with my previous insurance company. I would recommend them to everyone!"
We responded:
"We are grateful for your 5-star review, Virginia! Thanks for taking a moment to share your positive rating of State Farm Agent Rick Duran’s Team here in Marlboro . "
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aurelio antonio

April 28, 2026

5  out of  5
rating by aurelio antonio
"Excelente servicio"
We responded:
"Thank you so much for rating us so highly! Gracias Aurelio!"
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Justin Leung

April 28, 2026

5  out of  5
rating by Justin Leung
"Great people. Great service!"
We responded:
"Justin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help!"
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Elaine Allen

April 25, 2026

5  out of  5
rating by Elaine Allen
"Personal service and thorough. Definitely got what we needed and saved!!!"
We responded:
"Wow, thank you for the 5-star review, Elaine! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Leon Segers

April 24, 2026

5  out of  5
rating by Leon Segers
"Nice and polite"
We responded:
"Wow, thank you for the 5-star review, Leon! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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frank bandinelli

April 24, 2026

5  out of  5
rating by frank bandinelli
"My representatives at State Farm always take the time to thoroughly go over my policy in detail and patiently answer all of my questions and concerns."
We responded:
"frank, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rick Duran’s Team here in our Marlboro office. "
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Joe Ferguson

April 22, 2026

5  out of  5
rating by Joe Ferguson
"Seth Gonzalez was outstanding and was extremely knowledgeable."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rick Duran’s Team. "
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Michael Malone

April 22, 2026

5  out of  5
rating by Michael Malone
"I love it so far they’ve been very fed with me and I can’t complain at all as it’s great"
We responded:
"Michael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help!"
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Michael Mcguinness

April 22, 2026

5  out of  5
rating by Michael Mcguinness
"Excellent experience. Clique very knowledgeable"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rick Duran’s Team. "
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Frank Daccordo

April 22, 2026

5  out of  5
rating by Frank Daccordo
"Excellent service"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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JD Rahm

April 21, 2026

5  out of  5
rating by JD Rahm
"Very helpful and gave me a great price"
We responded:
"Thank you for the amazing review, JD! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Malinda Dupree

Malinda Dupree

April 21, 2026

5  out of  5
rating by Malinda Dupree
"Excellent and patient service. Great follow up with customers."
We responded:
"Malinda, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Duran’s Team is just a call or email away!"
Profile photo of Alejandro Avilez La Torre

Alejandro Avilez La Torre

April 20, 2026

5  out of  5
rating by Alejandro Avilez La Torre
"La atención de la señorita Ashley fue excelente, muy profesional excelente comunicadora y muy acertada en sus recomendaciones. Gracias por todo"
We responded:
"Thank you so much for the 5-stars, Alejandro! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Kit Mak

Kit Mak

April 17, 2026

5  out of  5
rating by Kit Mak
"Ashlie was very helpful and attentive to my questions and concerns. Best of all, I got the best rates possible."
We responded:
"Hi, Kit. Thanks for your review. Glad to hear you had a great experience."
Profile photo of Joe Smurro

Joe Smurro

April 17, 2026

5  out of  5
rating by Joe Smurro
"Learned a lot today. Was a great call"
We responded:
"We appreciate your review, Joe. We are so happy that you had such a wonderful experience with State Farm Agent Rick Duran’s Team here in Marlboro ! "
Profile photo of Eunice Santos

Eunice Santos

April 17, 2026

5  out of  5
rating by Eunice Santos
"Very good service 👏 clique take care of me"
We responded:
"Eunice, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help!"
Profile photo of Marvin Hall

Marvin Hall

April 15, 2026

5  out of  5
rating by Marvin Hall
"It’s been a pleasurable experience thus far everyone on the team has been very supportive"
We responded:
"Marvin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help!"
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Robert Bridget

April 13, 2026

5  out of  5
rating by Robert Bridget
"I've been extremely happy with the level of service I have received. Very responsive and a lot of personal attention."
Profile photo of Capone Dior

Capone Dior

April 13, 2026

5  out of  5
rating by Capone Dior
"Quick knowledgeable and got me the best price....then found ways to get me in even lower price..everyone else talking $270-$300 cause of tickets whereas state farm got me at $225 then a couple days later got me down to $197 full coverage. Thanks State farm"
We responded:
"Best price and best team with a lot of years under their belt. You will always get that from us! Thanks for the review Capone! -Rick"