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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Perez-Cuatzilo

March 20, 2026

5  out of  5
rating by Maria Perez-Cuatzilo
"I've been a customer for years with Rick Duran the staff there love my boys when I visit to pick something up if I need an id card or something else like in November on veterans day a dumb deer struck my vehicle and I called them and told them what happened they asked if I was okay I said yes but my car is a mess"
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Alain Lissade

March 20, 2026

5  out of  5
rating by Alain Lissade
"I received great price for car insurance and for home owners' insurance from State Farm."
We responded:
"Thanks so much for the amazing review, Alain! We really appreciate your support here in Marlboro . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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David McGee

March 19, 2026

5  out of  5
rating by David McGee
"Very easy to make changes Ashley was very polite and efficient."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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John Wargo

March 18, 2026

5  out of  5
rating by John Wargo
"Very happy with the service, and being with the best agency in New Jersey. John is great, he helps me get a great price in my insurance. I look forward to being with this office for many years ."
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Marisa Benigno

March 18, 2026

5  out of  5
rating by Marisa Benigno
"Very helpful"
We responded:
"Thank you for the amazing review, Marisa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Emigdio Gonzalez

March 18, 2026

5  out of  5
rating by Emigdio Gonzalez
"Muy buen servicio. Y muy explicado todo. Y al parecer buenas tarifas"
We responded:
"Emigdio, thank you for your wonderful review of State Farm Agent Rick Duran’s Team!"
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Daniel Basterrechea

March 16, 2026

5  out of  5
rating by Daniel Basterrechea
"Hablé con una representante llamada Rihanna y fue súper profesional y atenta y sobre todo le ayudó a resolver mi inquietud."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rick Duran’s Team! We deeply appreciate your kind words here in Marlboro . "
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Andrew DiChiara

March 16, 2026

5  out of  5
rating by Andrew DiChiara
"Very helpful and easy to work with. The agent Seth Gonzalez helped me out. They took care of almost everything I needed to switch insurance and saved me money."
We responded:
"Andrew, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Joshua Coppes

March 13, 2026

5  out of  5
rating by Joshua Coppes
"Ashlie was very helpful with good explanations of coverages and a thorough knowledge of my policies."
We responded:
"Thank you so much for the 5-star rating, Joshua! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Erin McGrath

March 13, 2026

5  out of  5
rating by Erin McGrath
"Rick Duran and his team at State Farm were very helpful reviewing my auto policy and finding ways to lower my premium while keeping the coverage I needed. They walked me through my options, helped adjust my deductible, and added the Drive Safe & Save program to reduce my monthly cost. The process was quick, easy, and very transparent. I really appreciate their help and highly recommend them."
We responded:
"Thank you for the fantastic review, Erin! We are always here to help with your insurance needs here in Marlboro . "
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sebastian zara

March 12, 2026

5  out of  5
rating by sebastian zara
"very helpful and professional"
We responded:
"Thanks so much, Sebastian! Looking forward to helping you again."
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Carlos andres Jimenez lopez

March 12, 2026

5  out of  5
rating by Carlos andres Jimenez lopez
"Excelente atención"
We responded:
"Thank you for the amazing review, Carlos! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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SoundTown Gal

March 12, 2026

5  out of  5
rating by SoundTown Gal
"Brenda was fantastic! I had not realized what a stressful adventure getting new auto insurance at an affordable price would be. These peeps renewed my faith."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Mike & Kim

March 12, 2026

5  out of  5
rating by Mike & Kim
"She was awesome, explained everything"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rick Duran’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Delbres Claudio

March 11, 2026

5  out of  5
rating by Delbres Claudio
"Is great I would let Definitely recommended that's why I switched for my previous into State Farm thank you."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Guy Simpson

March 11, 2026

5  out of  5
rating by Guy Simpson
"I was very satisfied with the Rick Duran State Farm group. Rhianna Rivera especially stood out for her commitment to improve my auto insurance policy. She is an outstanding young lady with a great personality. She will go very far whatever she decides to do."
We responded:
"Thank you so much for the 5-stars, Guy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rick Duran’s Team anytime."
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njbluesgtr

March 10, 2026

5  out of  5
rating by njbluesgtr
"Ashley was the representative that helped me resolve my issue with my homeowners policy. She was very kind and understanding of my situation and resolved the issue so that it wouldn't happen again. I would definitely recommend the Rick Duran State Farm Agency for all of your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Blnc Mcns

March 10, 2026

5  out of  5
rating by Blnc Mcns
"Great experience with State Farm. Their team is friendly, professional, and always helpful. They made everything easy and stress-free. Highly recommend"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Marlboro to know that you had such a wonderful experience with us here on State Farm Agent Rick Duran’s Team."
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Enea Kongoli

March 9, 2026

5  out of  5
rating by Enea Kongoli
"Dewan was a gentleman and a scholar and helped me out finding a policy to help me with my camera policy. Super kind and patient."
We responded:
"Thank you for the amazing review, Enea! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ruby Chang

March 8, 2026

1  out of  5
rating by Ruby Chang
"They called to schedule an online meeting in two weeks to discuss our insurance plans and sent two text reminders including one on the day of the meeting. A lady then called 5 minutes before our scheduled time to push it back for 30 minutes, but I said unfortunately I couldn’t make it. She then said it’s okay she’d try to stick with the original scheduled time, which is in 5 minutes. When I got online, there’s on one there to start the meeting. We waited for 15 minutes for nothing. There was never a follow up. I’ve been using State Farm for more than 10 years and only switched to this office a couple years ago. Their office is a huge disappointment. I’d choose another representative who values customers’ time better."
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Alsir Bilali

March 6, 2026

5  out of  5
rating by Alsir Bilali
"Great service the best issuance."
We responded:
"Alsir, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rick Duran’s Team!"
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Anubhav Narula

March 6, 2026

5  out of  5
rating by Anubhav Narula
"Very nice staff! Always gracious and helpful!"
We responded:
"Anubhav, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Duran’s Team is just a call or email away!"
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Brian Griffiths

March 6, 2026

1  out of  5
rating by Brian Griffiths
"the worst!"
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Clint Detwiler-Alderfer

March 6, 2026

5  out of  5
rating by Clint Detwiler-Alderfer
"Excellent service!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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John Hughes

March 6, 2026

5  out of  5
rating by John Hughes
"The agent was very helpful in resolving my problem with my other company about my changing to state farm thank you"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Rick Duran’s Team here in Marlboro . "