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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Capone Dior

Capone Dior

April 13, 2026

5  out of  5
rating by Capone Dior
"Quick knowledgeable and got me the best price....then found ways to get me in even lower price..everyone else talking $270-$300 cause of tickets whereas state farm got me at $225 then a couple days later got me down to $197 full coverage. Thanks State farm"
We responded:
"Best price and best team with a lot of years under their belt. You will always get that from us! Thanks for the review Capone! -Rick"
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Trevor Payne

April 11, 2026

5  out of  5
rating by Trevor Payne
"Great service and Seth was very helpful and talked me through the process and got me a great deal."
We responded:
"Thanks so much for the amazing review, Trevor! We really appreciate your support here in Marlboro . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Theo Stickle

April 10, 2026

5  out of  5
rating by Theo Stickle
"Easy. Friendly. Even called to see if everything was going good. Like that. Thank you, saved me a little over 30 bucks a month."
We responded:
"Theo, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rick Duran’s Team!"
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Rita Okorie

April 9, 2026

5  out of  5
rating by Rita Okorie
"THANKS SO MUCH Regina for your time and everything. I really appreciate"
We responded:
"Thanks so much for the amazing review, Rita! We really appreciate your support here in Marlboro . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Ryan Dougherty

April 9, 2026

1  out of  5
rating by Ryan Dougherty
"I’ve been extremely dissatisfied with the service I received from my agent, Rick Duran. Nearly a year after being involved in a car accident, I have still been unable to get in direct contact with him, my actual agent. Instead, I’ve had to rely on various employees in his office who often provided inconsistent information, leading to confusion about how to proceed during an already stressful situation. I could go into detail with multiple examples, but I’ll keep this brief: if you’re considering Rick Duran Insurance, try calling the office and speaking directly with Rick (You'll be told he is "away at a conference" or "unavailable at this time"). In my experience, having reliable, direct access to your agent when you need guidance is critical, and that has not been the case here. Also, while the initial sign-up process with Rick's team was pleasant, I was asked to leave a 5-star Google review immediately afterward (glad I did not do that). I suspect that’s a big reason for the consistently high ratings, it's easy to feel satisfied right after signing up for a service, before you actually need support. The real test is how a company shows up when something goes wrong, and in my experience, that’s exactly where Rick Duran’s team falls short."
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Gabrielle Mora

April 9, 2026

5  out of  5
rating by Gabrielle Mora
"EXCELENTE... amable, Educada y muy dispuesta ayudarme en todo lo que solicite. Me gustò mucho hablar con su agente, me sentí muy comoda y agusto. EXCELENTE"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rick Duran’s Team. "
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Robert F. Schaarschmidt

April 8, 2026

5  out of  5
rating by Robert F. Schaarschmidt
"The visit to the Rick Duran agency was a relaxing and professional service I'm 100 percent satisfied. Five Stars for sure, and would recommend to my friends too. Auto insurance."
We responded:
"Robert, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Duran’s Team is just a call or email away!"
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Apolinar Garcia

April 7, 2026

5  out of  5
rating by Apolinar Garcia
"Gracias por el agente que me atendió fue muy amable y me resolvió mis inquietudes"
We responded:
"Thank you for your kind review of State Farm Agent Rick Duran’s Team. We appreciate it!"
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503 radio zone

April 7, 2026

5  out of  5
rating by 503 radio zone
"Servicio rápido y eficiente."
We responded:
"503, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Duran’s Team is just a call or email away!"
Profile photo of Alain Lissade

Alain Lissade

April 7, 2026

5  out of  5
rating by Alain Lissade
"I received great price for car insurance and for home owners' insurance from State Farm."
We responded:
"Thanks so much for the amazing review, Alain! We really appreciate your support here in Marlboro . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Gail Thompson

Gail Thompson

April 5, 2026

5  out of  5
rating by Gail Thompson
"Mr. Duran was helpful in processing me as a new customer. State Farm had a cheaper cost for car and home insurances as compared to NJ Manufacturer's insurance. I was previously with Progressive Insurance and did not like having to put that braking device in my car that tracks your driving and glad that State Farm does not do this."
We responded:
"Gail, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Duran’s Team is just a call or email away!"
Profile photo of Kim Bethea

Kim Bethea

April 2, 2026

5  out of  5
rating by Kim Bethea
"Cai was amazing. His customer service was an all time high. He help you and so many ways to get the best quote he explain and was not rushy"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Edward P

April 1, 2026

5  out of  5
rating by Edward P
"She super great job 👏 RIHANNA"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Rick Duran’s Team here in Marlboro . "
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Aisha Edwards

April 1, 2026

5  out of  5
rating by Aisha Edwards
"They were very nice, helpful in many ways and helped me save lots of money! Highly recommend to anyone"
We responded:
"Thank you for the 5-star review, Aisha! Here on State Farm Agent Rick Duran’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Katelyn Brink

Katelyn Brink

March 31, 2026

5  out of  5
rating by Katelyn Brink
"great agency! always helpful and responsive when i need help with my policies"
We responded:
"Wow, thank you for the 5-star review, Katelyn! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Perla Grijalva

Perla Grijalva

March 31, 2026

5  out of  5
rating by Perla Grijalva
"El asiste Rodrigo fue muy amable en ayudar a solucionar algo que estaba hace meses pendiente muy eficiente"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rick Duran’s Team. "
Profile photo of Rod Thomas

Rod Thomas

March 31, 2026

5  out of  5
rating by Rod Thomas
"Trying to solve a problem for almost 2 months and Rodrigo came in and fixed it in 5 minutes. Could not get through the 800 number crazy but once he was on the phone everything worked out right away."
We responded:
"Rod, thank you for your wonderful review of State Farm Agent Rick Duran’s Team!"
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hpdagreat

March 31, 2026

1  out of  5
rating by hpdagreat
"Worst agency getting in is easy all services available nice people but getting out i a whole different ball game good luck if u trying to get out in the middle of the month"
Profile photo of Camille Clark

Camille Clark

March 30, 2026

5  out of  5
rating by Camille Clark
"I called and within 15 mi uses had the documents I needed. Superb service."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rick Duran’s Team. "
Profile photo of Charlotte Mccue

Charlotte Mccue

March 30, 2026

5  out of  5
rating by Charlotte Mccue
"The office is very professional and courteous! Rick Duran is a wonderful agent"
We responded:
"Charlotte, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rick Duran’s Team!"
Profile photo of Charlotte McCue

Charlotte McCue

March 30, 2026

5  out of  5
rating by Charlotte McCue
"Always very responsive!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Edwin Sanchez-Ruiz

Edwin Sanchez-Ruiz

March 30, 2026

5  out of  5
rating by Edwin Sanchez-Ruiz
"Great service"
We responded:
"Thank you for the fantastic review, Edwin! We are always here to help with your insurance needs here in Marlboro . "
Profile photo of Nyaja Covington

Nyaja Covington

March 27, 2026

5  out of  5
rating by Nyaja Covington
"Rhianna did an excellent job. Super pleased and loved the service."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rick Duran’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Marlboro ."
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Malinda Dupree

March 27, 2026

5  out of  5
rating by Malinda Dupree
"Excellent and patient service"
We responded:
"Malinda, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Duran’s Team is just a call or email away!"
Profile photo of jose cortez

jose cortez

March 27, 2026

5  out of  5
rating by jose cortez
"Excelente atención"
We responded:
"jose, thank you for your wonderful review of State Farm Agent Rick Duran’s Team!"