State Farm® Insurance Agent Rick Duran

"Nice and polite"

"My representatives at State Farm always take the time to thoroughly go over my policy in detail and patiently answer all of my questions and concerns."

"Seth Gonzalez was outstanding and was extremely knowledgeable."

"I love it so far they’ve been very fed with me and I can’t complain at all as it’s great"

"Excellent experience. Clique very knowledgeable"

"Excellent service"

"Very helpful and gave me a great price"

"Excellent and patient service. Great follow up with customers."

"La atención de la señorita Ashley fue excelente, muy profesional excelente comunicadora y muy acertada en sus recomendaciones. Gracias por todo"

"Ashlie was very helpful and attentive to my questions and concerns. Best of all, I got the best rates possible."

"Learned a lot today. Was a great call"

"Very good service 👏 clique take care of me"

"It’s been a pleasurable experience thus far everyone on the team has been very supportive"

"I've been extremely happy with the level of service I have received. Very responsive and a lot of personal attention."

"Quick knowledgeable and got me the best price....then found ways to get me in even lower price..everyone else talking $270-$300 cause of tickets whereas state farm got me at $225 then a couple days later got me down to $197 full coverage. Thanks State farm"

"Great service and Seth was very helpful and talked me through the process and got me a great deal."

"Easy. Friendly. Even called to see if everything was going good. Like that. Thank you, saved me a little over 30 bucks a month."

"THANKS SO MUCH Regina for your time and everything. I really appreciate"

"I’ve been extremely dissatisfied with the service I received from my agent, Rick Duran. Nearly a year after being involved in a car accident, I have still been unable to get in direct contact with him, my actual agent. Instead, I’ve had to rely on various employees in his office who often provided inconsistent information, leading to confusion about how to proceed during an already stressful situation. I could go into detail with multiple examples, but I’ll keep this brief: if you’re considering Rick Duran Insurance, try calling the office and speaking directly with Rick (You'll be told he is "away at a conference" or "unavailable at this time"). In my experience, having reliable, direct access to your agent when you need guidance is critical, and that has not been the case here. Also, while the initial sign-up process with Rick's team was pleasant, I was asked to leave a 5-star Google review immediately afterward (glad I did not do that). I suspect that’s a big reason for the consistently high ratings, it's easy to feel satisfied right after signing up for a service, before you actually need support. The real test is how a company shows up when something goes wrong, and in my experience, that’s exactly where Rick Duran’s team falls short."

"EXCELENTE... amable, Educada y muy dispuesta ayudarme en todo lo que solicite. Me gustò mucho hablar con su agente, me sentí muy comoda y agusto. EXCELENTE"

"The visit to the Rick Duran agency was a relaxing and professional service I'm 100 percent satisfied. Five Stars for sure, and would recommend to my friends too. Auto insurance."

"Gracias por el agente que me atendió fue muy amable y me resolvió mis inquietudes"

"Servicio rápido y eficiente."

"I received great price for car insurance and for home owners' insurance from State Farm."

"Mr. Duran was helpful in processing me as a new customer. State Farm had a cheaper cost for car and home insurances as compared to NJ Manufacturer's insurance. I was previously with Progressive Insurance and did not like having to put that braking device in my car that tracks your driving and glad that State Farm does not do this."